Introducing the ARC Iceless Compression Cold Therapy Machine
A fully iceless motorized cold therapy device for orthopedic applications.
The Future of Orthopedic Cold Therapy Is Here.
The CryoDynamics Iceless Cold Therapy system offers a groundbreaking approach to recovery and pain management. Engineered to deliver consistent, iceless cold therapy, the ARC System combines precise circulation with robust compression, offering an unparalleled therapy experience.
The innovative CryoCore heat exchanger technology allows users to enjoy effective cooling therapy without the inconvenience of handling ice and water, providing steady cooling temperatures for optimal recovery. The ARC system is designed for both comfort and efficiency, making it ideal for home use.
Common Uses
- Post-surgical recovery (knee, hip, and shoulder)
- Sports injuries and sprains
- Inflammation and swelling management
- Pain relief for chronic conditions like arthritis
Benefits of the CryoDynamics Iceless Cold Therapy Machine
-
Iceless Technology: No need for ice or water, reducing mess and preparation time. - Consistent Cooling: The CryoCore heat exchanger provides steady and reliable cold therapy.
- Comfort-Focused Design: Ergonomically designed wraps ensure a snug fit and maximum comfort.
- Customizable Sessions: Offers both quick 30-minute sessions and continuous therapy for customized treatment plans.
- Easy to Use: Simple setup and application process, guided by intuitive controls and user-friendly design.
- Portable and Lightweight: Easy to transport and use anywhere in your home.
- Multiple Wrap Options: Available pads for shoulder, knee, and hip, allowing for versatile use.
| Pad | Video Link | Circumference | SKU | |
|---|---|---|---|---|
| Shoulder Pad S/M | Watch Video | Less than 42”, around the middle of the chest | ARC-2-SSM106 | |
| Shoulder Pad L/XL | At 42” or more, around the middle of the chest | ARC-2-SLX113 | ||
| Knee Pad S/M | Watch Video | Less than 20”, measuring 6 inches above the knee | ARC-2-KSM038 | |
| Knee Pad L/XL | More than 20”, measuring 6 inches above the knee | ARC-2-KLX090 | ||
| Hip Pad S/M | Watch Video | Less than 35”, around the waist | ARC-2-HSM120 | |
| Hip Pad L/XL | More than 35”, around the waist | ARC-2-HLX137 | ||
| Power Supply | N/A | Cord is about 10 FT long | ||
**Straps are estimated lengths since they are built onto the pad**
What's in the Box
- CryoDynamics ARC System
- Two CryoCore Heat Exchangers
- ARC Wrap (Must be selected by patient)
- ARC Power Cord
- Instruction Manual
- Unboxing the CryoDynamics ARC System: Watch Video
How to Use and Apply the ARC Iceless Cold Therapy Machine
- Prepare the CryoCore: Place the CryoCore heat exchanger in the freezer for about 4 hours to fully chill.
- Insert the CryoCore: Once frozen, insert the CryoCore into the insulated cover. Use the handle to safely manage the device and avoid any mishaps.
- Attach the Control Unit: Slide the control unit into place and press the tabs on the sides until you hear a "click," ensuring everything is securely connected.
- Apply the Wrap: Attach the chosen pad (shoulder, knee, or hip) to the treatment area. Ensure a protective barrier between the pad and your skin to prevent frostbite.
- Start Your Session: Connect the power supply to the unit. Choose between a 30-minute session by pressing the button once or a continuous session by holding the button for 3 seconds.
- Maintain Proper Positioning: Keep the unit and pad level to ensure optimal therapy results.
- End Session: To stop therapy, press the button to pause, and unplug the device to power it down.
FAQs
WARNING: Keep out of reach of children, pets, and pests. The sealed coolant contains glycol which is toxic and will cause injury if ingested.
Got warranty questions? Here’s the scoop: both your unit and pad come with a 6-month warranty. Need more info? Just shoot us an email—we’re here to help!
Wondering how quiet the ARC system is? It runs at a soothing level below 60 decibels, so you can enjoy its benefits without any disruptive noise. Comfort and tranquility in one!
Wondering about the weight of your ARC system? It’s around 9 lbs when the CryoCore isn't frozen, and about 10 lbs when it’s all set and ready to go. Compact and effective for your needs!
Wondering how long the CryoCore stays cool? It typically keeps a refreshing chill for about 4 hours or more, depending on your room temperature. Enjoy extended cooling relief for your comfort!
Experience targeted cooling relief with our specially designed wraps for knee, shoulder, or hip surgery. These wraps are shaped for precise, soothing comfort exactly where you need it most, making your recovery more comfortable and effective.
Enjoy extra flexibility with our unit’s 5-foot hose and the 9-inch hose on the pads. This setup ensures you have the perfect reach and convenience for your needs!
Not sure how long to use the pad? A good rule of thumb is 20 minutes on, followed by a 20-minute break. For the best results tailored to you, check with your doctor for personalized guidance.
Is a barrier needed between the pad and your skin? Definitely! Always use a protective layer—like an ace bandage, thin clothing, or a towel—to avoid frostbite or skin damage from the cold pad. Keep your skin safe and comfortable!
Wondering if you need to drain the liquid? No worries—there’s no need to drain the pad or CryoCore heat exchanger. Just leave it as is, and you’re ready to go for next time!
Concerned about dropping your CryoCore Heat Exchanger? It’s a risk, especially when frozen and slippery. To keep it in top condition, always use the handle when handling or removing it. This easy step helps prevent accidents and keeps your device reliable and effective!
Having trouble with your ARC System? Start with the troubleshooting tips in your User Manual—they're packed with solutions! If you still need help, our customer support team is here and ready to assist you.
Connecting or disconnecting your system? You might see a few drips from the connectors—don't worry, it's totally normal! Just keep a paper towel handy to catch any drops and keep things clean and smooth.
As you begin using your ARC system, you might spot a yellow discoloration on the pad. No need to worry—that's completely normal and the pad is properly sterilized.
Curious about the liquid inside the cryocore heat exchanger? It uses a blend of water and Propylene Glycol in the reservoir.
Want to keep your Arc system in top shape? Here's a quick tip: When the CryoCore fluid is low, lay it flat with the fill port cap up. Unscrew the cap and refill with a mix of 45% Propylene Glycol and 55% water, up to the cap base. Clean up any excess liquid before securing the cap. Easy maintenance for peak performance.
Additional Resources
Videos
Most Cold Therapy Units are eligible for FREE SHIPPING - Free shipping applies to ground shipping only on orders over $60
Products eligible for free shipping will have a free shipping option at checkout. Please note that we ship all items "no signature required".
Fixed shipping charges are for standard delivery.
If you wish to receive your products faster, at check out you will be provided all options that USPS and UPS have to offer.
Shipping Cutoff Time
If ordered by 1:00 PM EST, your order will ship that day unless an unforeseen "out of stock" event occurs. If this is the case, you will receive a call or email within 1 hour of placing the order.
WEEKENDS & AFTER 12:00PM EST ORDERS
If you place your order on the weekends or after 1:00 PM EST, your order will be shipped the next business day. Example: If you order on a Friday at 4:35 PM EST, then your package will go out on Monday. If you have any questions, please call us at the below number. If you need anything urgently, please call and we can let you know if we can get it out the same day or not.
Next Day Orders
If ordered by 12:00 PM EST, your order will ship that day. If you placed your order next day air, and it is after 12:00PM EST, your order will ship the next business day. Please call us if you have questions at 866-434-1811
Exchange Policy:
Mistakes happen: most orders made by mistake (i.e. a left instead of a right) are eligible for an exchange if the incorrect size or item was ordered. All items must be in NEW condition to be exchanged (they cannot be used). Before shipping any product back, you must first obtain an authorization number via email at the following address: cs@supplypt.com
If you have additional questions please contact customer support by phone during normal business hours.
Return Policy
ll Important - Please Read
Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. SupplyPT.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty.
Exchange Policy:
Mistakes happen: most orders made by mistake (i.e. a left instead of a right) are eligible for an exchange if the incorrect size or item was ordered. All items must be in NEW condition to be exchanged (they cannot be used). There is not a restocking fee but a shipping fee will apply if SupplyPT.com is asked to send a shipping label. Before shipping any product back, you must first obtain an authorization number via email at the following address: cs@supplypt.com
If you have additional questions please contact customer support by phone during normal business hours.
Return Policy:
Returns can be accepted if returned within a 14-day window after delivery and are in new condition (UNUSED) and in their original packaging with instructions. If plastic pad bag is opened, the package cannot be returned. Shipping fees will apply.
A 20% restocking fee will apply.
Cancellation by the customer:
If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel your order and issue a full refund minus a 3.5% cancellation fee. If your order has already been shipped, you may return the product(s) for a refund (see our Return Policy for more information).
Before shipping any product back, you must first obtain an authorization number via email at the following address: cs@supplypt.com
If the sender wishes to ship the item back to SupplyPT.com, please affix the authorization number to the box or shipping label, DO NOT WRITE ON THE BOX. SupplyPT.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, Supply Physical Therapy will send you a return shipping label and the cost of that shipping will be deducted from the refund.
Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.
In order to ensure that the return and refund are processed correctly, each return must have an RA# written on the packing slip inside the box. Do not write RA#s on the product boxes. If an RA# is written in such a manner that the packaging of the item is defaced, a refund will not be issued.
Without an RA#, we regret that we cannot issue you a full refund. So please obtain an RA# in advance.
The below items are not eligible for return or exchange:
- Cold Therapy Units and/or Pads
- TENS units
- HyperIce products
The above products are available for warranty only replacement. If you have a question about the return eligibility of a particular product please contact customer service.
We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse or failure to properly maintain the equipment to manufacturers specifications.
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