Instead of the universal, I bought a shoulder (for my ankle) and a large knee pad. Both have worked well using a Y connector. Unfortunately, my shoulder pad is not flowing water very well after two weeks of usage. Compression works, so I suspect it has become clogged somehow despite using clean water and freezer bags.
They Y works perfectly to connect two pads at once. It is designed for two knees or two ankles so it is a bit of a stretch (short length) to reach a shoulder and an ankle, but it works! Very pleased.
Super fast shipping. Great customer service. Thanks
I ordered the incorrect pad with wrong connection
Love this product as it does what it is intended to do.
Purchased for upcoming knee replacement surgery. Used the machine twice to try it out and am very pleased with the product. Also purchased the ice bags and they work great also. Would highly recommend this to anyone in need of cold therapy.
Great system. I recommend this to be used after knee replacement surgery.
Had a total knee replacement and not sure I would have made it without this machine! Highly recommend
This is our second. The first one we had we lent out to several people so it has gotten good use. This helps so much with getting better and cutting down on swelling. It cuts down on time spent refilling ice.
Quick overnight shipping, responsive customer service
I love this product! It is a gamer changer for an injury
Great after total knee replacement. Hospital gave me one and I ordered a spare so I always had one ready.
It might be good if it actually did work and was cold. It does not cool
Great product. Get the XL. I love how it fits around my knee, the light weight of the cold pack, and how it keeps a cold temp much longer than regular cold packs. The only thing I didn’t like… I had to buy 2 replacement wrap-on pads within 2 weeks because my young granddaughter bit a hold in one of the plastic bubbles that caused a water leak, But I really needed it because of my knee replacement surgery.
Cold water did not circulate through but since I opened it I can not return it. Useless
Had to order another power adapter for our Polar icing machine works great however it did take 8 days to arrive from date shipped snail mail
I received excellent customer service when calling to order my Ossur machine. My Ossur arrived two days after ordering and was in beautiful condition. I had a left hip replacement, and this therapy machine was terrific! I felt immediate relief from pain and swelling in less than 2 seconds. Just wonderful! Great purchase.
I'm borrowing the pump unit from a friend and it's working superbly. The cold therapy and intermittent air pressure feels amazing and hopefully shortens my recovery time
Helps with pain and swelling after PKR (partial knee replacement)
I had complete hip replacement of my left hip 04/29/24 and right hip 7 weeks later 06/18/24. This product is amazingly easy to set up and use. Anytime I was in a stationary position it was on and running. I keep 12 water bottles in the freezer so I can reuse instead of waste ice. In the morning I place 4 bottles in and fill to full indicator. About 7 hours later I repeat the process. (Place a blanket over the pad. It helps keep it cold longer.) Just before bed I do the 4 water bottles then fill with ice cubes and finish with water. This allows the unit to last all through the night. One thing I would suggest would be a timer built in. I bought a WiFi plug and programmed it to run 2 hours on 30 minutes off repeat through the night. Recovery has been drug free and quick. I would definitely recommend this product.
I had used a Polar Care Card be for a knee replacement. Recently my husband had a hip replacement, so I ordered the hip pad. He loves the relief he gets from the cold therapy!!