Reviews

If you have any knee injury whatsoever you will not be disappointed with this ice compression knee wrap. This is the same one used at my physical therapy office. Once you add either ice or cold packs; you can guarantee to use the machine for 24 hours without switching out the ice or cold packs. Best wishes on recovery!

Old power cord was not working all time. Replaced and this one works perfectly. Sounds even more quiet than the old one.

The cold compression pad does not cool uniformly. The area of the pad where the hose connects is uncomfortably extremely cold even on the low setting, while the other half of the pad is mildly cold. If the compression pad worked correctly, it would be a fantastic unit. Not worth the price we paid. Will be returning for sure!

Arrived quickly with all tracking information! Exactly as shown and worked perfectly!

We ordered the polar wave with one knee sleeve/wrap unit. This was great! My husband had a knee replacement on one knee, but the other knee was just as bad. We reordered the splitter and another knee sleeve unit and he says it’s FANTASTIC to help the pain in both knees. He didn’t need pain meds for very long, as this unit really helped with the pain. Many people suffer with both knees needing replaced, but often docs with only do one at a time. This splitter works wonders to help two knees at once feel better and reduce pain medicine usage in the process!

I ordered the Breg Polar Care Wave after my recent total knee replacement. I received it 2 days later and was disappointed to see that the handle had been snapped in half during shipping. I was bummed as I wanted to use the machine right away. I called customer service and they immediately had Breg ship a new unit out under their warranty. CS said to go ahead and use the damaged machine until the new one came. I really appreciated being able to use the damaged machine until I got the new one. The broken handle made it inconvenient to carry around but the machine worked fine. Thanks for the prompt solution. The Polar Care Wave machine has proven to be a game changer for me compared to using a cheap icing machine and Velcro ice packs.

I will say the service was excellent. Ordered the sterile pad online was shipped out same day. Price was good and have received correct order within 4 days. Very happy with this purchase for service and price . Thanks

I have not started to use this yet because my surgery is scheduled for January the 13th

My husband had knee surgery and this product has been so amazing in keeping the coolness for a more prolonged time better than using ice packs .

Bags are as expected. This was my second purchase. I would buy them again or any other product here. Shipping was quick. Definitely a good buy for the cost verses buying bags of ice.

Have had both knees and shoulder replaced. The ice cube without a doubt helped me get through it. The ice cube, once filled, will last an entire day. A shame Medicare stopped paying for them.

It works well for our purposes

A huge time saver and convenient.

I am disappointed in the service. I ordered my product on Dec 23 and I paid $44 for FED X overnight shipping. The order was fulfilled on Dec 24 and FED X picked up package by 5 pm according to tracking. Tracking told me I would receive the package on Dec 26 which is correct, but on the 26th I check and it is not going to arrive until the 29th. So needless to say I paid $44 extra to get it on the 26th but I could have just stuck with free shipping and got it on the 29th. I would appreciate a refund on my $44 for overnight shipping since I did not get it.

Great to have the spare bags. Allows for swapping bags out instead of waiting for used bags to refreeze

I love the fit of this shoulder wrap. As someone who uses ice packs on a regular basis the Donjoy is great. Im so glad my Dr recommended it.

Day 2 post full hip replacement. I’ve been on Tylenol and this godsend of a machine. Minimal pain. I exercise (walk etc) in between icing sessions. The relief it brings is phenomenal. Soft calm buzz almost inaudible. I wear the sleeve over jogging pants as they say to avoid direct contact with skin.
Had two prior knee surgeries and used gameready (rented) ice machine. Also amazing BUT (1) super heavy and impossible to carry around (2) price point to purchase 2-3k. The Breg product is comparable in quality and - keeps several hours of cooling without need to replace ice. For my second knee surgery I used a slightly lower quality ice machine (looking like a tub). Larger but it was noisier and didn’t keep the ice cool as long as this one. I bought the Breg one for its sleeve which is perfect coverage for the hip. Am beyond happy and give it by highest recommendation.

Stays cold !!

Easy to order, arrived very timely via free shipping in a few days. Works perfectly.

The H2O water to ice bags make a lot of sense vs using almost the entire ice maker output each time. Thanks for great service and the recommendation to consider the package of 12 freezer coolant bags (use 3 at a time in the Cryo Cuff cooler).

While it is not their fault, FedEx dropped the ball on 2 day expedited shipping. Had thought I’d have the machine in two days—more like 6. Expecting a refund from the company for the shipping charges. We’ll see.

Very good quality. Fast shipping.

Cold therapy is a key component in better recovery and the Iceman is a terrific solution to providing this therapy, especially for post surgical situations like mine which involved an arthrodesis of my MGT joint (aka bunion surgery). The Iceman includes a bladder which goes under the dressing (shoulder, knee, foot) and the Iceman pumps cold water through the bladder so that the surgical site can receive cold therapy immediately post-surgery thus improving the recovery process. So what's missing? A simple little light that turns on when you plug it in, and turns from red to green when it's operating correctly!! The pump motor is incredibly quiet (awesome) so you hardly know that its working other than listening closely for a hum, and eventually feeling the tubing get cold. I had a post surgical pain block so could not feel the "cold therapy" for about 36 hours after my procedure. Consequently, I could not tell if it was working or not. Second suggestion. The user has to be careful connecting the tubing to the bladder leads (female to male). If the connections are not completely tight, the pump won't function correctly. Seems simple enough but remember the user may be a little loopy from post surgical pain meds - just saying. Ideally that same little light would turn green so the user knows that he/she has made the connections appropriately, the machine is on, and it is functioning as intended. Does the Iceman work great and function as intended - you bet. Would this little light be a game changer? Of course not. But it would be a nice little value add that would certainly make the user feel a little better knowing the therapy is functioning as intended.

Under promise, over deliver. Thanks!

It was very difficult to put the shoulder pads on after shoulder replacement surgery. I could not list my arm enough to properly wear the pad.

Great product i got the back and the knee wrap.