Vive® Cold Therapy Cooler & Pad
Vive® Cold Therapy Cooler & Pad
- Free Shipping Over $60
- Same-Day Fulfillment Mon-Fri
- 14 Day Returns
Built-in Timer Included
- Adjust the flow rate and the time for each cooling cycle.
- The Vive cold therapy cooler includes a built in timer, something that the leading competitors don't have.
Targeted Cold Therapy
- Soothing cold therapy reduces pain, swelling, stiffness and inflammation due to surgery, injury, post-workouts, arthritis and more
Three Adjustable Straps
- Secure the therapy pad on the shoulder, arm, back, hip, knee, calf or ankle, with one of the three adjustable straps
Extra Long Insulated Tube
- Extra long 5 foot tubing is insulated to maintain the water temperature and secures to the unit with leak-proof snap clips
Versatile Therapy Pad
- Uniquely designed therapy pad contours to the body for targeted relief with three sizes of non-slip straps for optimal positioning
Quiet, Sturdy & Compact
- Exceptionally quiet, the compact cooling unit holds 6L and includes a carry handle for easy portability
- Water basin is double-walled for increased insulation as well as to prevent condensation on the exterior.
Customizable Settings
- Easily adjust the timer settings and variable flow rates for complete customization
FAQ:
Does the unit need draining after every use?
Dump the water from the ice bucket but if using regularly you don’t have to drain the water completely from the pads. Only do that if you are planning on storing the ice machine for several days without use.
Is the machine noisy?
No, the unit produces minimal noise during operation, however, it does chime to alert users when the water temperature is greater than 10 degrees celsius and chimes at the end of the selected session.
Do I need separate pads for different areas of the body?
The cold therapy machine includes a unique therapy pad to conform to any area of the body including the shoulder, arm, back, hip, thigh, knee, calf and ankle.
Can I control the flow rate?
Yes! At the start of each session, use the up and down arrows to select one of five rates of flow for a personalized treatment session.
Can I control the flow rate?
Yes! At the start of each session, use the up and down arrows to select one of five rates of flow for a personalized treatment session.
Can I use this on my shoulder?
Yes! The cold therapy pad is uniquely designed to contour to the body, secured with the included straps for targeted relief.
Do I need to use ice?
Yes, filling the unit with ice to the designated fill line ensures the water is cooled for effective therapy.
How much ice do I need to put in the bucket?
The cold therapy base has a designated fill line for both ice and water. The base holds a total of six liters. If your device begins beeping, your water is too warm and you should add ice to the tank.
What is the temperature of the water in the pad?
The exact temperature of the water as it flows through the therapy pad will depend on the amount of ice in the unit.
How long is each cycle?
Each treatment session can be set in five-minute increments up to a recommended 30 minutes.
Will this help after a knee replacement?
Yes, the cold therapy pad easily contours to the knee for targeted relief of swelling, inflammation and pain following surgery.
Is this portable?
Yes, the unit can be used in various locations, however, the unit must be connected to an outlet and rest on a flat surface.
Videos:
How To Use An Ice Therapy Machine
How To Drain the Ice Therapy Machine Hose
How To Set The Desired Run Time
Specifications
Uses:
- Relieves post-surgery swelling and inflammation
- Reduces post-workout stiffness and pain
Dimensions:
- Unit Base: 10” x 10” x 10”
- Universal therapy pad: at widest point 12”; at longest point 11”
- Connector hose: 5’
- Small band: 4.5” x 15”
- Medium band: 4.5” x 27.5”
- Large band: 4.5” x 45”
- Power cord: 5.8’
Materials:
- Durable composite
- Insulated foam tubing
- PVC
Power:
- Input: 110-240V AC
- Output:12.0V-1.0A (1000mA)
- 50/60 Hz
How to Use:
Add ice to the designated ice fill line on the base, then add cold water to the designated water fill line
- Secure the therapy machine lid on the base
- Insert the insulated hose connection in the unit until there is an audible click, then attach the therapy pad to the insulated hose, ensuring there is an audible click
- Connect the power cord to the unit and to a grounded outlet
- Press the power switch located on the back of the unit lid
- Press and hold the ‘M’ button, then use the up and down arrows to select the rate of flow and duration of treatment session. Press ‘M’ to confirm the selection
- Secure the universal therapy pad with the adjustable bands
- Press the start button
Care Instructions:
- Drain completely following use
- Keep hoses and connectors free of dust and other contaminants
What’s Included:
- Cold therapy unit
- Universal therapy pad
- Insulated connector hose
- Power cord
- Adjustable strap- small
- Adjustable strap- medium
- Adjustable strap- large
- One year guarantee
UPC: 818323022254
Product Number: RHB1049GRY
Shipping Weight: 9.8 pounds
User Manual: Ice Therapy Machine
California residents, see Prop 65 WARNING
WARNING!
Warning: Cancer and Reproduction Harm - www.p65warnings.ca.gov
Return/Exchange Policy for Vive Health Products
- Return Eligibility (what is required to be eligible for a return)
- Purchase must have been made directly with Vive Health
- All returns must be made inside product's warranty window
- Issue must be confirmed with a Vive Health product expert using photos or videos for a refund request to be considered
- Shipping charges are non-refundable
- Customers may be required to pay cost of return label + restocking fee*
- All purchases have a 30-day return window. Customer is responsible return label, Vive Health can issue a label but the cost will be taken out of the reimbursement.
- An item must first be returned and received before a exchange or refund is processed
- If a return is not received by carrier within 30 days after the request has been approved we will consider the return to be delinquent and a refund will not be processed.
- A return must be authorized by our support team in order to be eligible for a return.
- Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply.
- Any products that may come into contact with bodily fluids are not able to be returned if opened due to health risks. Products include bathroom safety, braces, mattresses, pads and cushions.
*restocking fee: items greater than 20lbs will be charged 20% restocking fee (20% of return price)
NOTE: All returns MUST have Return Authorization to be credited. Please call 1-800-487-3808 or email us at service@vivehealth.com to request your Return Authorization.
Cancellations for Vive Health Products
- We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed.
- To cancel, please contact our customer support ASAP. All requests must be made within 2 hours of placing your order.
- If an order has been processed, you will have to proceed with the return as outlined above.
Credits
Once your return is verified, Vive Health will issue a credit to the card used for the purchase. It can take up to 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at 1-800-487-3808 & we will arrange for the item to be replaced or repaired.